Returns Form

Thank you to Ann and Joan! I purchased both my K2 Jump and Dressage saddles from Equestrian Imports and they were very helpful and responsive from my initial inquiries, getting me a tial saddle, fitting and finally placing my customized orders.

I always appreciate how professional and reliable Equestrian Imports is to do business with.

I received my custom Mattes pad yesterday and I am THRILLED with it! It's more amazing than I'd hoped. Thank you so much!!

Ann, I love my Prestige X-Breath saddle. Thanks so much for your support and help in the transaction!

Thank you so much for all your help. The Amerigo Alto is a perfect fit! [My mare] really goes well in it. One of the best feelings I've had in a dressage saddle on her ever! The Amerigo Cervia works absolutely perfect. Ginny is not an easy customer when it comes to dressage saddles, but she actually likes this one, not just tolerates it. I have been able to sit and ride and not feel her back get really tense, as is the case ... in literally every dressage saddle I've ridden her in. The Amerigo CC MF Event fits perfectly too. It certainly makes a huge difference in how my mare uses her shoulders over the fences. This picture is my mare and I in the Event saddle through an intermediate water combination. I'm so excited about how the saddles work for my horses!! we're all so much happier. I'm so grateful I found your company!

I can't tell you what a pleasure it has been to deal with you and with Equestrian Imports. You will definitely have my business in the future, and I will tell all my pals what great service you have provided. Thank you, again and again!

Thank you! Your service has been excellent The leathers and stirrups are absolutely perfect. My saddle couldn't fit any better! It's like wearing it instead of sitting on it! I know it takes more than a good saddle to be a good rider but it sure does help! I'm so very happy with all of my purchases! Thanks for your help.

I had spoken to Ann regarding the used Albion saddle I bought and inquired about trees and changing tree, etc. I live in Montana and SO appreciated her help over the phone. I had my saddle fitting yesterday [with a local fitter], and thankfully the 335 tree fit my horse well and was the proper tree for him right now. If there comes a time when he needs a narrower tree (he's 5, and withers haven't come up yet), I will definitely be sending the saddle to Ann to replace the tree. Please let her know how much I appreciated her time on the phone. Thank you!

Love-Love-Love my saddle! For the first time in 15+ years of riding, I have a saddle that fits me. It is beautiful and light. Everything it was billed to be. Amazing, I had never really heard of Prestige before. Thankful as always!

Many thanks for selling my Luc Childeric saddle! This is the second successful sale. I will continue to recommend you both verbally to friends and on the various equine websites I belong to. Again, many thanks!

I just wanted to say how easy this process was for me. Your customer service and care for clients were spot-on. Thank you Ann and Joan for helping me find a great saddle.

I've received my Macel Samba saddle and absolutely love it! I've ridden it 2x on each of my 3 horses! It is everything that it was promised to be! Thank you so much...It is a beautiful saddle that is awesome to ride in.

I love, love, love the saddle. More importantly Gunner loves the saddle. He is moving so much better, even in the last few weeks my riding has improved and he has had no spooks. My time with you was so much fun, I cannot thank you enough for your patience and understanding and generosity.

Thank u Ann for staying with us to find a solution for a difficult horse to fit. For once Forios back is not sore at all. So happy for him and love the saddle. Thanks for not giving up.

My new Macel Samba saddle arrived Saturday and I've ridden in it twice! It's wonderful. Thanks again for being so helpful. You are a pleasure to work with!

Hi, Ann...just wanted to give you some feedback on the newly adjusted saddles. I rode both boys in lessons on Saturday,,,and...they were amazing!!!!! Destino really settled into the lifting of the back of the saddle and I had the best ride ever!!!!! Enzo, while still a bit sore, was relaxed but very responsive and did complete his flying change on the first ask!!!! Thank you SO MUCH for helping my boys...and me too.

I can't thank you enough for coming out to Crooked Creek for us! The feedback from all concerned about Saddle Fit Day has been fantastic! I'm thrilled with the adjustments to my Amerigos. Thanks again! I can't wait to ride in my "new" saddle and new pad!

Thanks, Ann. I'll let you know when [the saddle] gets here. As I have been in the past, I am impressed with how you do business.

Hi Ann. Wanted to let you know that Hamlet and I completed our first two-day 50 mile ride this past weekend at GMHA and won blue with a score of 98.25 with no points off for back soreness!!!! The saddle and Skito pad worked perfectly for him. We had an awesome ride. Thanks so much for all your help getting us to this point.

Equestrian Imports is the very best place to buy a saddle! Ann and Joan made my first saddle purchase easy, fast and pleasant. Unlike most dealers, when I broke my new saddle in the middle of show season, they really showed their expertise and integrity by going above and beyond to help me. Joan sent me a saddle to ride while Ann searched diligently until she found me a new duplicate saddle and got it to me super-fast. At the same time, she worked with the manufacturer to fix my broken saddle as quickly as possible. My total disaster was handled with calm competence and resolved without losing riding time! These ladies really know their saddles and are clearly totally committed to providing outstanding service. Thank you Ann and Joan!