Returns Form

To close the loop, I wanted to let you know that I found a Black Country Venici hoop tree saddle that is a spectacular fit for my mare. You were right on the money. This was one of the saddles that you recommended. I want to thank you for your advice. You know what you are doing!!

What a great experience purchasing a Black Country Saddle for my wide mare from your website. She is happy, I am happy...life is good! Thank you very much.

You guys did a great job describing the exact saddle (especially by having the specifications & saddle ID number out there in a searchable way) so I could locate exactly what I was looking for. I am the type buyer that does my homework beforehand & knows exactly what I need before I shop. Thanks for all your help!

I just wanted to write and thank you for selling my KN saddle so quickly and efficiently. I remember having an equally excellent experience when I purchased the saddle from you almost 3 years ago. I've been impressed with your professionalism.

Ann offered a level of personalized service that impressed me beyond measure. I will be not only a returning customer but will spread the word about her business to fellow equestrians.

I am loving both saddles and my trainer is very pleased with where my leg is now and how much straighter I am sitting in the saddle. And Buddy is thrilled. No more jerking movements when I go to saddle him and his head is going down now in the canter and he is quickly learning he doesn't need to throw his head up in a transition. Thank you for all your help and patience as we worked to get the right fit.

A huge thank you to Ann and Equestrian Imports for their expert fitting of saddles for myself and my students!!! I have been working with Ann since 2008 and she has consistently supplied us with both new and excellent-quality used saddles. Her amazing wealth of knowledge about saddles of all brands and styles allowed the saddles to not only fit the exact specifications and needs of each individual horse, but also to fit into the budget of each rider.

Ann not only gets it right every time, but she also gets it right the first time! With Ann and her team at Equestrian Imports I am always confident that we have done the best possible for our horses with regard to saddle choice and fit and we can carry on with our training without questioning saddle issues. As an FEI trainer, I appreciate the importance of correct saddle fit for both horse and rider, and I have witnessed huge improvements in both horses and riders after consulting with Ann and following her advice on saddle options.

Thanks again to Ann and Equestrian Imports, We appreciate all you have done for us and our horses!!

Daphne Haagmans
Outline Hall Dressage Inc.
High Performance 1 Coach

Photo is of Daphne on Coolridge at the Ingrid Klimke Masterclass, October 2019. Photo credit: Karie Elizabeth Photogaphy

Ordered a used Adam Ellis saddle per recommendation of my saddle fitter. The service from Equestrian Imports has been excellent throughout the whole trial and purchasing experience. The staff is friendly and happy to answer questions as well as help to furnish the correct stirrups and leathers. The saddle came exactly as described, was well packaged, and shipped very fast! Would certainly recommend Equestrian Imports to a friend!

Thank you to Ann and Joan! I purchased both my K2 Jump and Dressage saddles from Equestrian Imports and they were very helpful and responsive from my initial inquiries, getting me a tial saddle, fitting and finally placing my customized orders.

I always appreciate how professional and reliable Equestrian Imports is to do business with.

I received my custom Mattes pad yesterday and I am THRILLED with it! It's more amazing than I'd hoped. Thank you so much!!

Ann, I love my Prestige X-Breath saddle. Thanks so much for your support and help in the transaction!

Thank you so much for all your help. The Amerigo Alto is a perfect fit! [My mare] really goes well in it. One of the best feelings I've had in a dressage saddle on her ever! The Amerigo Cervia works absolutely perfect. Ginny is not an easy customer when it comes to dressage saddles, but she actually likes this one, not just tolerates it. I have been able to sit and ride and not feel her back get really tense, as is the case ... in literally every dressage saddle I've ridden her in. The Amerigo CC MF Event fits perfectly too. It certainly makes a huge difference in how my mare uses her shoulders over the fences. This picture is my mare and I in the Event saddle through an intermediate water combination. I'm so excited about how the saddles work for my horses!! we're all so much happier. I'm so grateful I found your company!

I can't tell you what a pleasure it has been to deal with you and with Equestrian Imports. You will definitely have my business in the future, and I will tell all my pals what great service you have provided. Thank you, again and again!

Thank you! Your service has been excellent The leathers and stirrups are absolutely perfect. My saddle couldn't fit any better! It's like wearing it instead of sitting on it! I know it takes more than a good saddle to be a good rider but it sure does help! I'm so very happy with all of my purchases! Thanks for your help.

I had spoken to Ann regarding the used Albion saddle I bought and inquired about trees and changing tree, etc. I live in Montana and SO appreciated her help over the phone. I had my saddle fitting yesterday [with a local fitter], and thankfully the 335 tree fit my horse well and was the proper tree for him right now. If there comes a time when he needs a narrower tree (he's 5, and withers haven't come up yet), I will definitely be sending the saddle to Ann to replace the tree. Please let her know how much I appreciated her time on the phone. Thank you!

Love-Love-Love my saddle! For the first time in 15+ years of riding, I have a saddle that fits me. It is beautiful and light. Everything it was billed to be. Amazing, I had never really heard of Prestige before. Thankful as always!

Many thanks for selling my Luc Childeric saddle! This is the second successful sale. I will continue to recommend you both verbally to friends and on the various equine websites I belong to. Again, many thanks!

I just wanted to say how easy this process was for me. Your customer service and care for clients were spot-on. Thank you Ann and Joan for helping me find a great saddle.

I've received my Macel Samba saddle and absolutely love it! I've ridden it 2x on each of my 3 horses! It is everything that it was promised to be! Thank you so much...It is a beautiful saddle that is awesome to ride in.